New COMPRION TraceCase helps to solve communication failures in contactless payments
Especially payment providers have a strong interest in eliminating contactless communication problems. The new TraceCase – a small, mobile trace tool that can be easily controlled by smartphone – traces the interaction between two NFC devices such as POS terminals and NFC-enabled smartphone or contactless card. “Very often, the reason for failure lies in the interference or distortion of electrical signals. These can be easily identified by our new field tracer”, explains Kamp.
Now, payment providers can equip a whole team of field testers with the cost-effective tracer. “As setup and handling of the device are very easy, only a short training is required”, so Kamp. The tracer is very inconspicuous so that contactless transactions can be monitored during daily business – without unsettling vendors or customers. “However, the tracer doesn’t collect user-sensitive banking data”, promises Kamp.
The collected data is sent from the smartphone to the lab for troubleshooting. Using the powerful TraceCase Viewer software, the engineer can analyze and resolve the communication problems. As TraceCase is the only tracer of its kind worldwide that collects analog signals, errors on all levels can be easily found. TraceCase is immediately available.
Bildinformation: Ensuring a Smooth “Tap & Go” Experience
Ansprechpartner: Kathleen Knievel
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